Our program will work on Macs but you may have to adjust a few things on your computer first. It appears that the Macs have a widespread issue with the computers permissions. The corrupted permissions cause our app to malfunction in many different ways depending on the corruption. Anyone using a Mac, I would highly recommend providing them these instructions.
Here are the steps to correct the corrupted permissions:
- Use Software Update to install all updates until it reports "Your Software is Up To Date".
- Open the Get Info window for the account's Home folder: In Finder, select Go > Home; then In Finder, select File > Get Info
- If needed, click the disclosure triangle to expand the "Sharing & Permissions:" section of the Get Info window.
- If needed, click the padlock icon in the lower right corner of the Get Info window, then enter your admin user name and password and click OK.
- From the Action menu () at the bottom of the Get Info window, choose "Apply to enclosed items…"
- Click OK in the confirmation sheet.
- Wait for the process to complete.
Please let me know if this works for you or if you have any other questions.
No comments:
Post a Comment